Enterprise CRM Solutions
Service Description
For large organizations with specific needs, the Enterprise CRM Solutions package is fully customizable, offering tailored systems to meet unique operational requirements. From specialized workflows to detailed analytics, we work closely with your team to develop a CRM that fits your enterprise. Features Include: Full-spectrum lead and contact management Custom sales and service workflows Advanced reporting and business intelligence tools Tailored marketing automation and customer engagement tools Comprehensive integration with existing enterprise systems Technical Information: Deployment: Customizable, both cloud-based and on-premises options Integrations: Highly customizable integration options with enterprise systems Customization: Extensive, with bespoke development and configuration Support: Enterprise-level support with personalized service agreements and a dedicated support team This package is fully scalable, making it ideal for organizations looking to expand and evolve.
Cancellation Policy
Booking Policy Consultation Appointments: Scheduling: All consultations, whether Standard or Premium, must be booked through our online scheduling platform. Upon booking, you will receive a confirmation email with details of your appointment. Payment: Payment for consultations is required at the time of booking. You may choose between various payment methods, including PayPal, credit/debit card, or other available gateways. Lead Time: Appointments must be booked at least 24 hours in advance to ensure the availability of our consultants. For urgent consultations, please contact our support team directly. CRM and Software Services: Subscription Sign-Up: Upon selecting your preferred CRM package (Basic, Advanced, Premium, Top-Tier, or Enterprise), you will be prompted to complete the payment and agree to the terms of service. Setup Appointments: If your package includes a setup consultation or onboarding session, you will receive an email to schedule your setup appointment within 48 hours of completing your purchase. Changes to Bookings: You can modify your booking (time, date, or service type) up to 12 hours before your scheduled consultation. After this period, modifications will not be accepted. Cancellation Policy Consultation Services: Cancellations: If you need to cancel your appointment, we ask that you notify us at least 12 hours before your scheduled time. Cancellations made within this window will receive a full refund, minus any processing fees. Late Cancellations: Cancellations made within 12 hours of the scheduled appointment will incur a 50% cancellation fee. This is to compensate our consultants for their reserved time. No-Show Policy: Failure to attend your scheduled consultation without prior cancellation will result in the full charge for the service. No refunds or credits will be issued for no-shows. CRM and Software Subscriptions: Cancellation of Subscriptions: You may cancel your subscription at any time. If you cancel before the end of your billing cycle, your access to the services will continue until the end of the cycle. No prorated refunds will be given for cancellations made mid-cycle. Refunds for Services: Due to the nature of digital services, refunds for CRM and software subscriptions will only be issued within the first 7 days of signing up. After this grace period, no refunds will be provided.
Contact Details
Avenida da Liberdade, Lisbon, Portugal
+1 (916) 256-9320
info@smartconsultingsolutions.net
2230 Valley View Parkway, El Dorado Hills, CA, USA
+1 (916) 256-9320
info@smartconsultingsolutions.net